ROOM & ROOTFaisal T. Verified purchase
Delivery came two days late and nobody called ahead. The chair itself is comfortable.
Use cases
Let the product leave the studio.
Show the fabric in daylight, the texture up close, or the chair in a real room. Customer media helps answer the questions polished product shots leave open.
ROOM & ROOT
The linen armchair
Oat linen · oak legs
SAR 1,450Omar wondersIs the colour the same in daylight? Answered by a customer review
Add to cartCustomer reviews
0No reviews yet. The first one could answer Omar's question.
Omar has a question the product photos can't answer.
Photo & video reviews
Show us one detail you noticed in real life.
A perfectly styled image shows what a brand wants to say. A customer photo adds context: scale, fit, texture and everyday use. Both have a place on the product page.
- 01
Invite a closer look
Offer optional photo and video capture alongside written feedback. A useful contribution can be a small detail; it does not need to be a polished production.
- 02
Keep the context
Connect media to the correct product and the customer’s words. Make attribution and permissions visible rather than treating a photo as a reusable advertising asset by default.
- 03
Display where the question happens
Place the review next to the product decision. Keep video user-initiated and provide a text alternative so visitors can understand the story without pressing play.
Try it: Photo & video reviews
01 · The quiet customer
Ask after the parcel is open, not when the order is placed.
waits for delivery, then sends one clear question by email. You can share the same invite on WhatsApp yourself.
- Automatic email after delivery
- Manual WhatsApp sharing
- Arabic or English
Try it Pick a question, a language and a channel.
- Ordered
- Shipped
- Delivered
- Invite sent
ROOM & ROOTto Ahmed S.
Your order from ROOM & ROOT arrivedThe linen armchair02 · The effortless answer
Two taps for a rating. Their own words for the rest.
A mobile form with no account to create. Customers choose whether their review is public, and can edit or delete it later from a private link.
- Up to three photos
- One video, up to 90 seconds
- Public only with permission
Try it Rate it and write a line as the customer.
The linen armchairHow does it look in your room?
Video 90s
- Their languageArabic or English, written the way they speak.
- Their photosTap a photo to remove it. Nothing here is uploaded.
- Their choiceUntick “show my review” and watch it leave the product page.
03 · The hard review
Critical reviews stay. Your answer sits right beneath them.
Every new review goes live after a 48-hour hold, whatever its rating. You can give 1 and 2-star reviews up to 14 days for your reply first.
- 48-hour hold for every rating
- Optional reply window
- Replies never change a rating
Try it Answer the two-star review.
ReviewsROOM & ROOT
Start from an example
04 · The undecided shopper
Put their words where the decision happens.
A rating summary and the complete review list with photos on the product page, or a carousel of reviews you choose. The average counts every published rating.
- Rating summary and list
- Carousel of reviews you choose
- Right-to-left when it's Arabic
Try it Switch how the reviews appear.
ROOM & ROOTThe linen armchair
Add to cartOmar wondersIs the colour the same in daylight? Answered by a customer review
3.7
- 5
- 4
- 3
- 2
- 1
Ahmed S. Verified purchase
In daylight it's a warm oat, slightly lighter than the photos. Assembly took ten minutes; only the legs screw on.
Faisal T. Verified purchase
Delivery came two days late and nobody called ahead. The chair itself is comfortable.
Lama A. Verified purchase
Comfortable for reading. The cushion is firmer than I expected.
- Ordered
- Shipped
- Delivered
- Invite sent
ROOM & ROOTto Ahmed S.
Your order from ROOM & ROOT arrivedThe linen armchairThe linen armchairHow does it look in your room?
Video 90s
- Their languageArabic or English, written the way they speak.
- Their photosTap a photo to remove it. Nothing here is uploaded.
- Their choiceUntick “show my review” and watch it leave the product page.
ReviewsROOM & ROOT
Faisal T. Verified purchase
Delivery came two days late and nobody called ahead. The chair itself is comfortable.
Start from an example
ROOM & ROOTThe linen armchair
Add to cartOmar wondersIs the colour the same in daylight? Answered by a customer review
3.7
- 5
- 4
- 3
- 2
- 1
Ahmed S. Verified purchase
In daylight it's a warm oat, slightly lighter than the photos. Assembly took ten minutes; only the legs screw on.
Faisal T. Verified purchase
Delivery came two days late and nobody called ahead. The chair itself is comfortable.
Lama A. Verified purchase
Comfortable for reading. The cushion is firmer than I expected.
Illustrative store and reviews. Everything you type stays on this page.
Questions
Does every photo count as verified?
No. Purchase verification requires purchase evidence. Uploading a photo or importing a review never creates verification by itself.